IT Support Analyst

About us  

From humble beginnings in 2011, Evolution Mining is now a leading gold producer, operating six mines across Australia and Canada. Enacting our vision to be inspired people creating a premier global gold company, we are indeed a bold team with a bright future. Our operational diversity offers our employees access to many experiences and career opportunities within the one company. So, whether you choose to work at one of our underground or open pit operations, explore for our future as part of our Discovery team, or join our Group Office, we know you’ll have a bright future with us. 

About Mungari  

Operational diversity. Extended mine life. 

At Mungari, now with a mine life through to 2038, our people have a longer future with opportunities to grow. With underground and open pit mining, and an expansion of the processing plant underway, the operational diversity and unique work experience opportunity at Mungari is great for building and uplifting careers. 

About the role 

This is a fantastic opportunity for a dynamic IT Support Analyst (Level II) to join the team permanently.   Reporting to the Senior IT Support Analyst this role provides a huge amount of variety and stability to develop technically and grow with our expanding operations.  No two days will be the same being a part of our small, highly experienced, easy going and fun IT team.  You’ll love what you do, they certainly do!

Delivering results and exceeding customer expectations is the teams focus working across an extremely large mine site.  The key to your success will be displaying a flexible and service focused attitude, with unflustered energy.

You can expect a typical week on site to involve the following;

• Desktop Support including client server applications, web applications, Microsoft applications, Windows operating systems and geology software
• User Management in both on-premises and Azure Active Directory
• Contributing to and maintain documentation of site infrastructure, applications, and procedures.

You will pride yourself on delivering and seeking out solutions whilst always looking to continuously improve on IT efficiencies.

This position will only be offered to those who reside locally to Kalgoorlie or are willing to permanently relocate.  Relocation support can be provided.  The roster is a continuous 5:2:4:3 (10-hour day) roster.

We offer a range of benefits; daily transportation to and from the mine site from central Kalgoorlie, residential living allowance, annual wellness benefit, annual performance bonus, candidate referral bonuses, salary packaging options including novated car leasing, personal training budget for both technical and soft skill development, and future opportunities to work interstate and overseas.

About you 

You must have at least 3+ years previous experience working in support analyst capacity (mining experience is ideal but not essential) and can meet the following criteria.

• IT qualifications such as Microsoft Certified Professional, ITIL Certified, or MCSE (desirable but not required)
• Technical Analysis; strong troubleshooting and problem-solving capabilities
• Proficient in the use of all Microsoft software
• Competent in network support
• Familiarity with managing cybersecurity issues
• Ability to manage multiple tasks, prioritize requests, and work autonomously
• Can demonstrate behaviours aligned with the Evolution Mining values

At Evolution, as our name suggests, change and transformation is in our DNA. We want the Evolution experience to be your career highlight. We are an equal opportunity employer committed to creating a more inclusive and diverse workforce that represents the communities in which we operate. Candidates from all backgrounds are encouraged to apply. We are focused on keeping our people safe and healthy and creating sustainable value in an environmentally and socially responsible way. Join our bold team to start your next exciting chapter. 

To find out more about us and Mungari, click here https://joinus.evolutionmining.com/   

We thank you for taking the time to submit your application.